Franchise Business Review, a franchise market research firm that performs independent surveys of franchisee satisfaction, has released its "2016 Best of the Best: Top 200 Franchises" list, the only ranking of franchises based solely on actual franchisee satisfaction and performance.
一个特许经营市场研究公司——特许经营商业评论完成了加盟商满意度的独立调查,并发布了“2016年强中之强:特许经营200强”榜单。这个特许经营的唯一排名是基于实际的加盟商满意度和执行力。
To identify the franchises that made its list as well as the latest trends in franchisee satisfaction, the company surveyed 28,000 franchisees representing 339 franchise brands. Franchisees who participated in the free survey were asked 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems including training and support, operations, franchisor/franchisee relations, and financial opportunity.
为了确定特许经营榜单和加盟商满意度的最新趋势,该公司调查了代表339连锁品牌的28000位加盟商。参加免费调查的加盟商被问了关于他们对特许经营体系的重要领域包括培训和支持、运营、特许人/加盟商的关系,以及金融机遇的体验和满意度的33个基准问题。
"Among the most important factors to consider before investing in a franchise is the satisfaction levels of current franchisees -- the true franchise experts," says Michelle Rowan, President of Franchise Business Review. "The research conducted by Franchise Business Review provides prospective franchisees with this information. It also shows franchisors where they are doing well and where improvements can be made, information they use to strengthen their systems."
“在最重要的因素之中,投资特许经营之前还考虑当前加盟商的满意度水平才是真正的特许经营专家,”特许经营商业评论总裁米歇尔.罗文说。 “特许经营商业评论进行的研究给潜在加盟商提供了这个信息。这也能说明特许人哪里做得好,哪里需要改进,特许人也可以用这些信息来强化他们的系统。”
Below are some of the key findings from the research:
下面是研究的一些重要发现:
2016's franchises with the most satisfied franchisees per industry:
2016年特许经营每行业中最让人满意的加盟商:
1、Proforma: Advertising & Sales;
Proforma:广告与销售;
2、Christian Brothers Automotive: Automotive;
Christian Brothers Automotive:汽车;
3、FASTSIGNS: Business Services;
FASTSIGNS: 商业服务;
4、JumpBunch: Child Services;
JumpBunch: 儿童服务;
5、Heaven's Best Carpet Cleaning: Cleaning & Maintenance;
Heaven's Best Carpet Cleaning: 清洁保养;
6、The Goddard School: Education;
The Goddard School: 教育;
7、American Prosperity Group: Financial Services;
American Prosperity Group: 金融服务;
8、The Exercise Coach: Fitness;
The Exercise Coach: 健康;
9、Culver's: Food & Beverage;
Culver's: 食品及饮料;
10、The Woodhouse Day Spas: Health & Beauty;
The Woodhouse Day Spas: 保健美容;
11、Budget Blinds: Home Services;
Budget Blinds: 上门服务;
12、In Home Pet Services: Pet Services;
In Home Pet Services: 宠物服务;
13、Sotheby's International Realty: Real Estate;
Sotheby's International Realty: 房地产;
14、Wild Birds Unlimited: Retail;
Wild Birds Unlimited: 零售;
15、Home Instead Senior Care: Senior Care;
Home Instead Senior Care: 老年护理;
16、Precision Concrete Cutting: Services;
Precision Concrete Cutting: 服务业;
17、Pinot's Palette: Sports & Recreation;
Pinot's Palette: 体育及休闲;
18、TeamLogic IT: Technology;
TeamLogic IT: 技术;
19、Cruise Planners: Travel.
Cruise Planners: 旅游.
General state of franchisee satisfaction: 89% agree or strongly agree they enjoy operating their business; 81% said they would recommend their franchise brand to others; 83% agree or strongly agree they respect their franchisor; 77% would "do it again" knowing what they know today.
加盟商满意度的一般状态:89%表示同意或非常同意他们享受经营自己的业务; 81%的人说他们会推荐他们的特许品牌给其他人; 83%表示同意或非常同意他们尊重自己的特许人; 77%的人如果知道他们今天所知道的东西会“再做一次”。
The five most profitable franchise sectors: Senior Care, Real Estate, Health & Beauty, Business Services, and Food.
五个最赚钱的特许经营行业:老年护理,房地产,保健美容,商业服务和食品。
The five franchise sectors with the most satisfied franchisees: Sports & Recreation, Advertising & Sales, Real Estate, Senior Services, and Services.
令加盟商最满意的五大特许经营行业:体育与休闲、广告与销售、房地产、老年人服务、以及服务业。
Analysis of the top 20 franchise systems revealed the following:
排名前20位特许经营系统的分析反映了以下几个方面:
1、Over 94% of franchisees believe (agree or strongly agree) their franchisor acts with a high level of Honesty & Integrity, compared to 80% of all other franchisees surveyed.
超过94%的加盟商认为(同意或强烈同意)他们的特许人有着高水平的诚实度和诚信度,与80%的所有受访其他所有加盟商相比。
2、 They outperformed the overall benchmark by 28% in the Training & Support category.
在培训与支持类中,他们超过了28%的整体基准。
3、78% said their schedules were flexible or very flexible compared to 68% of all other franchisees.
78%的人说他们的日程安排相比其他68%的加盟商来讲,是灵活或非常灵活的。
每天都有海量资讯,店铺在诞生,无数的有开店梦想的人在实现他们的梦想,不同开店项目令人莫衷一是,怎样找到并辨别他们?有一帮人决心投身此业,终日与开店为伍,致力于发现与开店相关的人、加盟项目、开店金融与开店酷产品,带你体验并连接其中,邀请你来体验——开店帮。
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2016
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